The protection of your privacy and personal data is our priority.
Abeeway is committed to protecting your privacy and complying with applicable laws regarding the protection of privacy and personal data. This Privacy Policy (“Policy”) describes how we collect and use personal data in cases where Abeeway is responsible for the processing of such data or where we mention the applicability of this Policy. Any information about you or another identifiable person constitutes “Personal Data”.
Other information notices may also be presented to you when using our products or services. In the event of any discrepancy, the terms of these notices shall prevail over those of this Policy.
The software installed on your device may have access to your personal data. Our products or services may contain links to the websites of other companies and other services that apply their own privacy policies. Abeeway declines all responsibility for these practices, and we recommend that you read them.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE REFRAIN FROM USING OUR PRODUCTS OR SERVICES AND PROVIDING ABEEWAY WITH PERSONAL DATA.
What information do we collect?
We collect your personal data and other information when you make a purchase, use or register our products, subscribe to our services, participate in campaigns or surveys, or otherwise interact with us, including in the following cases:
When you use our location services and features, such as our search, navigation and guidance features, or requests for map data, your location data is sent to Abeeway in order to provide you with the appropriate content. Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the owner of the data, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors.
Personal Data relating to Users may be processed if one of the following applies:
In any case, the owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place The Data is processed at the owner’s operating offices and in any other places where the parties involved in the processing are located. Depending on the user’s location, data transfers may involve transferring the user’s Data to a country other than their own. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
We guarantee that your personal data is not shared or sold without your permission. At Abeeway, protecting your privacy is of the utmost importance. We are convinced that data can be useful to the collective interest once made anonymous. In addition, the perspectives offered by our products and services allow you to make informed choices and lasting changes. The data you have generated and collected through Abeeway’s digital products and services are processed for the purposes indicated below. Please note that different purposes may apply simultaneously.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The retention period is further detailed for each main category of data.
CATEGORY OF DATA | TYPE OF TREATMENT | PURPOSE OF TREATMENT | RETENTION PERIOD AND TIME OF ERASING |
Data under Customer’s responsibility. Actility is acting only as a processor |
| ||
Subscribers accounts (subscribers’ emails and subscribers names) | any | Platform access right | Stored during the term of the transaction (services agreement) and deactivated at the expiration or termination of the services agreement |
Sensors log (Payload encrypted not accessible to Actility personnel) | any | Customer and LoRaWAN Network support analysis | Log data definitively erased at the expiration of a thirty-five (35) days period |
Location logs and history | any | Customer and Abeeway support analysis | 45 days |
Data routing process from the sensor to the Application server | any | transferred without specific processing | Real time |
Any type of data | backup | Backup | One back up per day and back up erased at the expiration of a twelve (12) months period |
We do not sell, rent, or otherwise disclose your personal data to third parties, except in the circumstances mentioned below.
We may carry out commercial and communication campaigns in collaboration with our partners, for example your mobile operator to avoid duplication or unnecessary communications and to personalize the message to you, we may need to reconcile the data collected by Abeeway with those collected by the partner where permitted by law.
These third parties are not allowed to use your personal data for any other purpose. We ask them to act in accordance with this Policy and to employ appropriate security measures to protect your personal data.
How do we ensure children’s privacy?
Abeeway products and services are generally aimed at the general public. Abeeway does not intentionally collect information about children without the prior consent of their parents or legal guardians. Abeeway publishes safety tips regarding the use of Internet services on our websites.
We take reasonable steps to maintain the accuracy of the personal data in our possession and to delete any incorrect or unnecessary personal data.
We invite you to regularly access your account and verify that your personal data is accurate and up-to-date.
Privacy and security are critically important in how we create and deliver our products and services. We have assigned specific responsibilities to address security and privacy issues. We enforce our internal policies and guidelines through a selection of appropriate activities, including proactive and reactive risk management, security and privacy engineering, training and assessments. We take appropriate measures to ensure online security, physical security, eliminate the risks of data loss and other risks taking into account the risk posed by the processing and the nature of the data that is protected. We also limit access to our databases containing personal data to only authorized personnel with a justified need to access that information.
How do we use cookies and web beacons?
Abeeway uses cookies, web beacons and other similar technologies relating to app local settings : the app retains some information for the purpose of improving the usability of the app like authentication tokens, added trackers MAC addresses and other settings. These settings are stored locally in the app private folder and will be erased as soon as the user has des installed the app.
What are your rights?
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the owner or for the purposes of the legitimate interests pursued by the owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Who is the controller of your personal data?
The controller of your personal data is: Abeeway
The identity and contact details of the person responsible for the processing of personal data can be found in the conditions of use of the said product or service. You can also obtain them using the contact details provided on the applicable Abeeway websites.
For questions about Abeeway’s privacy practices, you can also contact us via our support or at this address: legal @abeeway.com
Third party services
We do not share personally identifiable information (such as name or email) with other companies.
App store operators may store a user’s information that we do not have access to, including payment information to the users that have premium subscriptions. To review a user’s permissions in those app stores, an Android user should go to Google account privacy and an iOS users should visit Apple account privacy. On this link, a user may also receive data collected by Apple and/or deactivate and delete their accounts.
We use Analytics services in order to have a better understanding of how visitors generally use our apps and website, so we can improve it over time. These services store cookies to be able to anonymously identify visitors. For this purpose, we use Google Analytics. They use this data solely on our behalf. They do not share it except in aggregate form. This information is processed in a way that does not identify you, nor anyone visiting the website. Additionally, we do not store any of the information above. We set the Analytics platform to erase any data after 50 months since the last access. Please view the Google Analytics privacy policy . Whenever a crash or malfunction is detected we use the Google Crashlytics Service to solely help us improve the stability of the app on all devices. For each crash, we collect the data necessary to resolve the problem like operating system, device, etc. you can check the data collected by the Crashlytics service. service.
Changes to this Policy
Abeeway reserves the right to modify this Policy or and, with or without notice, to block access to this site at any time, or to change the conditions of access. However, if this Policy were to be significantly modified in a way that might be unfavourable to you, Abeeway would publish a notice informing internet users of this modification at the top of this Policy and on the home page of this site, for 30 days. We advise you to regularly review this Policy for any changes.