{"version":"1.0","provider_name":"Abeeway","provider_url":"https:\/\/www.abeeway.com\/it\/","author_name":"Franz Lavrut","author_url":"https:\/\/www.abeeway.com\/it\/author\/franz\/","title":"User Guide Copy - Abeeway","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"pelplA3hhp\"><a href=\"https:\/\/www.abeeway.com\/it\/user-guide-copy\/\">User Guide  Copy<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.abeeway.com\/it\/user-guide-copy\/embed\/#?secret=pelplA3hhp\" width=\"600\" height=\"338\" title=\"&#8220;User Guide  Copy&#8221; &#8212; Abeeway\" data-secret=\"pelplA3hhp\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.abeeway.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.abeeway.com\/wp-content\/uploads\/2021\/10\/Abeeway-app-FAQ_01-responsive.png","thumbnail_width":800,"thumbnail_height":339,"description":"Abeeway Mobile APP &#8211; User Guide Abeeway Mobile APP &#8211; User guide Basics What is Abeeway Mobile APP? Abeeway Mobile APP is consumer tracking mobile APP that works with Abeeway trackers. It is most commonly used to track assets that are linked to Abeeway trackers. What are the features? Abeeway Mobile APP has the following features: Visualization of the current locations and location history of multiple devices on a map Location on demand Location sharing with other users of the mobile APP Ring the device when connected in Bluetooth (to find the asset linked to the device) Geofencing notifications when entering or leaving a zone Alarms (SoS, motion, geofence zones) Firmware update Developer mode to troubleshoot the tracker (admin users only) Airplane mode (to shutdown the tracker) For more detailed features, please see\u00a0here. The Abeeway Mobile APP demo can be seen\u00a0here.\u00a0 Buy Abeeway trackers Where can I purchase Abeeway trackers? Abeeway trackers can be purchased in one of the two ways: Abeeway store Local Abeeway distributor Prerequisites How do I download the Abeeway Mobile APP? Abeeway Mobile APP is compatible with the Android\/iOS smart phones. Please follow the links below depending on your smart phone Android Version:\u00a0here iOS Version:\u00a0here Which Abeeway trackers are compatible with the mobile APP? Abeeway Mobile APP is compatible with the following tracker models: Abeeway Micro Tracker V3.0, V3.1 Abeeway Industrial Tracker V2 Abeeway Compact Tracker Abeeway Smart Badge Abeeway Mobile APP is NOT compatible with the following tracker models: Abeeway Micro Tracker V2 Abeeway Industrial Tracker V1 If you are not sure about the tracker model, it can be derived based on LoRaWAN DEVEUI. For more information, see\u00a0Abeeway updater documentation\u00a0(refer to section:\u00a0MCU Firmware and Hardware Model Compatibility) What is the minimum firmware version compatible with the mobile APP? The minimum firmware versions compatible with the mobile APP MCU\/Application Firmware Version: 2.2.x Bluetooth Firmware Version: 3.3.x Please ensure to flash the right tracker configuration in the tracker. The example configuration file can be downloaded from\u00a0here (see section: Firmware Update) Please refer to\u00a0Abeeway updater documentation\u00a0for updating the firmware How do I select a distributor? We usually ship Abeeway trackers preconfigured with public LoRaWAN network. Abeeway trackers are compatible with any LoRaWAN network.\u00a0However, it is important that the trackers are routed to the ThingPark location backend before adding the trackers to the mobile App.\u00a0The routing profile to set from different LoRaWAN platforms to different ThingPark Location platforms can be found\u00a0here (see AN-017_Mobile APP Getting Started Guide: section 2.2\/2.5). If you are using some other LoRaWAN platform, please contact US. Account What are the different user roles in the mobile APP? The mobile APP has two types of roles: End user: By default, all the mobile APP users when registered to the mobile APP for the first time are assigned the role of &#8220;end-user&#8221; Admin user: This role provides the following additional features (developer mode, firmware update without adding the tracker) The admin user role is most suited for distributors\/system-integrators\/operations team members that are responsible for administration and management of the trackers. The admin user role can be requested to your local distributor or by clicking &#8220;report a problem&#8221; from the HELP menu. How do I change my password? The password can be changed from the account settings page (if you are logged in) by clicking &#8220;CHANGE PASSWORD&#8221; button. I forgot my password. How do I reset it? The password can be reset by clicking &#8220;SIGN UP\/SIGN UP&#8221; button Usage What is the behavior of the tracker when connected to the mobile APP over Bluetooth? When the tracker is connected over Bluetooth with the mobile phone, then the tracker&#8217;s LoRaWAN functionality is disabled and the phone&#8217;s position is sent to the backend. The tracker resumes its LoRaWAN functionality when it is disconnected over Bluetooth with the mobile APP.\u00a0 How do I add the tracker to my account? Note: During the process of adding the tracker, please do not put the app in backround or perform any heavy data activity over Bluetooth with your smart phone (for ex. playing music over the Bluetooth headset) as this might create delays between the tracker and the mobile. You can resume this activity once the tracker is added to the account. Here are the key steps to add the tracker to the account: Step 1:\u00a0Ensure the tracker has successfully joined LoRaWAN network and has sent at least one uplink to ThingPark Location backend (which is linked to the distributor you selected when creating the mobile app account on sign in\/sign up page). Step 2: Ensure the tracker and the phone has no Bluetooth bond Before starting to add the tracker, its important that there is no Bluetooth bond on the tracker and also the phone for this specific tracker. The Bluetooth bond on the phone can be easily removed by clicking on &#8220;FORGET&#8221; button on the mobile phone. Abeeway devices always start with prefix ABW followed by last 9 digits of DEVEUI Note: The screenshot above is for Android 9. The procedure to remove Abeeway tracker from phone&#8217;s Bluetooth device will be different for iOS or other Android phones. The Bluetooth bond on the tracker can be removed in any one of the following ways: With the button sequence (easiest): Ensure the tracker is switched off with the long button press, followed by the button sequence &lt;1 long press , 6 short press, 1 long press&gt;, then switch on the tracker with long press. The tracker will beep with\u00a0advertisement melody\u00a0if the operation was successful\u00a0(This is applicable only to Micro Tracker\/Smart Badge) Sending the LoRaWAN downlink\u00a0ff0202 on downlink port = 2 to the Abeeway tracker (This is applicable to ALL trackers) Using CLI with the tracker connected over USB port. The tracker can be connected to USB port and then communicate it with serial tool like\u00a0Tera term.\u00a0Once connected to Tera term, enter the password &#8220;123&#8221; as this is the default password to interact with the tracker. Then type &#8220;ble clear&#8221; to clear the Bluetooth bond on the tracker. For more information, please refer &hellip; Leggi tutto \"\""}